Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Contact details you provide
• Pet information (name, photo, breed, notes)

b. QR Tag & Usage Information

• QR tag ID
• Scan activity (time, general location)
• Device and app usage data

c. Communication Data

• Messages or inquiries sent to our support team

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the FurFolio app and services
• Link your pet profile to your QR tag and display it to scanners
• Send transactional communications (e.g., account verification, tag alerts)
• Respond to support requests and inquiries
• Analyse usage trends to enhance user experience
• Comply with legal obligations

Sharing of Information

We do not sell your personal data. We may share information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating the service (e.g., hosting, analytics), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
• Public QR Scans: Information you choose to display on your pet’s public profile (name, photo, contact info) is visible to anyone who scans the QR tag.

Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security reviews

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (“right to be forgotten”)
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, please contact us at support@furfolioapp.com.

Children’s Privacy

FurFolio is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically. Continued use of FurFolio after changes are posted constitutes your acceptance of the updated Policy.